Device Category: Laptops

  • Data recovery before you reformat

    When software recovery is enough — and when the platters or NAND need a clean room.

    Difficulty: Moderate · ~45 min
    1. Stop writing to the drive

      Every boot risks overwriting deleted files. Pull the drive or boot from external media when possible.

    2. Try read-only tools

      Linux live USB + ddrescue or file-carving tools for accidental formats — only if the drive still spins or enumerates.

    3. Clicking or not detected

      Mechanical failure needs a clean bench. We quote imaging before deep recovery — no flat-rate miracles.

    4. Get help

      Book a Repair with the symptom and what happened before the failure.

  • Laptop won’t charge — check the USB-C port first

    TL;DR: inspect the port, try another cable, then stop if you smell burning.

    Difficulty: Easy · ~20 min
    1. Safety first

      Unplug the charger. Work on a non-conductive surface. If the port smells burnt or looks melted, stop and book a bench diagnostic.

    2. Inspect the USB-C port

      Look for bent pins, lint, or a loose jack. Use a wooden toothpick — not metal — to gently clear debris.

    3. Swap cable and charger

      Try a known-good USB-C PD charger (65W+ for many laptops). A failing cable is the most common fix.

    4. When to call a pro

      If the port wiggles, only charges at an angle, or the board gets hot, the receptacle or PD controller may need rework. Book a Repair.